Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Bluerox Finwise collects and retains data necessary for your trading activities. Our methods for collecting and storing this information are outlined in the following Privacy Policy.

The following principles underpin our policy:

  • In the interest of complete transparency regarding our processes for collecting, using, and storing your personal data:

Our goal is to help you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, giving you clear and concrete information on how it is used. You are in the driver's seat.

We will promptly share information whenever we determine you need to be informed. Transparency is central to our approach.

Our trained team is always ready to address any questions you may have about any aspect of our processes, including our obligations under the laws of Singapore. You can reach us at: info@bluerox-finwise.com

  • We do not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes that include ensuring the proper operation of Bluerox Finwise services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, where necessary to deliver administrative and other business functions related to the Services provided to you, our client.

To deliver services tailored to your preferences and needs, Bluerox Finwise collects and uses personal data.

  • To enable you to use essential tools to protect your personal data and safeguard your rights:

At any time, you may contact us to request access to your personal data. We can update or delete it where appropriate. We can also facilitate requests to transfer your data to you or to a designated third party. We offer these services to help you exercise your rights to privacy and control.

  • Safeguard your personal data:

Our security systems are built to the highest standards, with banking‑grade measures in place. While a 100% guarantee is not possible, we are committed to continuously upgrading our systems to the highest possible level and strengthening the safeguards we already have in place.

We maintain a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of any and all data related to a natural person.

Our policy applies to all natural persons who are identifiable or have been identified. This includes any individual who can be, or has already been, identified, whether directly or indirectly, through data entrusted to us, as well as data that we have access to and/or can combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not collect, and will not attempt to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover any user or information relating to a person under 18, such information will be deleted immediately.

2. Which personal data do we retain?

When you register with us, we collect the necessary personal data to enable you to access and use our services. Where required, we may also request additional personal data to verify ownership of your account, for example. To maintain and improve the quality of our services, we collect and analyse data about how you use our platform and those of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are not obligated to provide your data, declining to do so may limit the services we can offer. It may also result in restrictions on your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personally identifiable information about you as an individual. We may collect details such as your specific account activity, users' IP addresses, and the exact date and time of access. For maintenance, security, and support services, we retain relevant system crash reports, browser and version information, and details about the device type used to access your account. We also record the language settings associated with your account.

For personal data collection, we only collect and retain information you consent to provide when you connect, via us, with a third-party trading platform.

The personal data you have provided to third-party platforms may include: your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company’s collection, storage, and processing of your personal information are solely for the purposes set out in this Policy. All such uses and processing are conducted in accordance with all applicable laws and regulations in Singapore.

The company will only handle, process, or transmit your data in compliance with applicable laws in Singapore. The legal grounds for doing so are as follows:

  • You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more purposes.
  • To enhance its services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
  • Data processing is necessary to meet legal obligations.

If you would like to learn more about the data processing the company is required to perform, please contact us via email.

Below is a list of the specific purposes for which we may use your personal data, along with the legal basis.

Scope
Legal basis

To provide you with access to digital trading, and only at your request, we will share your personal data with third-party platforms.

Your data may be collected and shared with third-party companies, but only at your request and discretion.

You have consented to the processing of your personal data for one or more purposes.

Please share the required information so we can respond promptly and effectively to your requests, concerns, and questions about our services.

Processing personal data is necessary for the company to pursue its legitimate interests, or those of a duly appointed third party.

To fulfil our legal and administrative obligations under applicable laws and regulations, we are required to process personal information.

To comply with our legal obligations, we must process certain personal data.

Anonymised personal data and usage tracking are required to improve our services, including crash reporting.

To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal data.

This is necessary in order to prevent fraud as well as any misuse of our service.

To safeguard the legitimate interests of the company and any third-party service providers, we must process and store personal data.

To meet our service obligations, we oversee and perform data processing for the purposes of business development, strategic decision-making, governance and legal compliance, as well as other business-related operations.

To safeguard the legitimate interests of the company and any third-party service providers, we need to process and store personal data.

We use statistical and analytical tools to inform decision-making across our organisation's full range of services and to guide strategic planning.

To safeguard the legitimate interests of the company and our third-party service providers, we must process and store personal data.

We may process personal data as needed to protect the company’s rights, assets, and interests, as well as those of third-party service providers, and to comply with applicable local laws, regulations, agreements, and our own terms, conditions, and policies. Such processing will be conducted only in accordance with established and necessary procedures.

To safeguard the legitimate interests of the company and our third-party service providers, we need to process and store personal data.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analyses, and deliver other related services, the company may, where necessary, share anonymised personal data with approved third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the processing of your data will be governed by the applicable privacy policies of those providers. This may include various digital trading platforms.

To better serve our clients and enhance overall service quality, the company may disclose personal data to its affiliates and partner companies as necessary.

When required by law, or to protect the company’s rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a significant corporate transaction—such as the sale of the company, securing investment, or obtaining a loan—we may share relevant data in a lawful and appropriate manner. This also covers any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable laws and regulations

7. Use of Cookies and Third-Party Services

For site analytics and, in collaboration with advertising partners, cookies and similar technologies may be used in accordance with applicable laws and prevailing industry standards and practices.

Cookies—small text files stored on your device when you visit a website—are used to collect information about your browsing behaviour, preferences, and usage. Their purpose is to personalise and enhance your experience. They allow us to remember your settings and preferences and to tailor our service offerings to you on this basis. These cookies are also used for site analytics and for compiling statistics to support strategic planning.

Broadly, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. The others are persistent cookies, which remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier for you to use the site.


Types of cookies:

Cookies may be used as required, in accordance with their intended purpose:

Type of cookie

Strictly necessary cookies

Scope

Cookies are used to recognise you as a client, so we can more effectively deliver the information, settings, and services you require. They also support navigation of our website and enable your access.

Cookies are used to enable your device to download and stream data. In addition, they make it possible for you to access relevant features and return to pages previously visited.

Additional Information

To enable quick and seamless access to the site, cookies store and process certain personal data, such as your username and last login date, when you opt to be remembered at login.

Session cookies are deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

Cookies enable us to securely store and quickly retrieve your settings and preferences. They also help us recognise you when you visit our website.

Additional Information

Persistent cookies stay on your device after your browsing session and remain until they expire.

Type of cookie

Cookies for performance

Scope

To improve our services, we use cookies to collect analytics data. These insights show us site performance and how users engage with the site.

Additional Information

All data stored in cookies is anonymous and cannot be linked to any individual.

Session cookies are removed when you close your browser, while persistent cookies remain active until they expire or indefinitely, unless you choose to delete them.

Cookies have been blocked or removed

If you want to delete cookies or block them from being set, use your browser settings. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Blocking cookies may prevent some processes and website features from working as expected.


ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described in this policy. It may be kept longer to comply with applicable laws, regulations, and company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for a period of 12 months. Upon expiry of that 12-month period, and with your consent, your data will be shared again for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it is still needed.

9. Transfers of personal data to overseas jurisdictions or international organisations

When necessary to provide our services or for security reasons, your personal data may be transferred to other countries (outside your home country) and to international organisations under strict security protocols. We implement data protection measures at the highest possible level to safeguard your data and ensure you have access to legal remedies and rights in all cases.

Residents across the EEA (European Economic Area) are protected by data protection laws and safeguards.

  • All data transfers are conducted under EU legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
  • All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This agreement is legally binding and enforceable.
  • Under Article 46(2)(c) of the GDPR, the European Commission’s Standard Contractual Clauses set the conditions for data transfers, which are carried out in accordance with them. The Clauses can be found at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected using the highest-level technical and organisational safeguards, following gold-standard procedures. These measures are designed to prevent data destruction caused by unlawful or accidental events, as well as any loss or alteration of that data.

While we exercise the highest level of care and follow gold-standard data protection practices as required by law, it is not possible to guarantee in all situations that your personal data will always be free from error. Accordingly, we cannot be held liable where personal data is disclosed or suffers incidental, intangible, or consequential loss or damage. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised access by third parties, or any other similar cause.

In the event of legally enforceable requests from regulators or legal authorities, we may be required by law to disclose your personal data to them. Once disclosed in compliance with such legal requirements, we cannot control how those authorities handle, store or protect your data.

Anything sent over the internet, including personal data, carries some risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to Third-Party Websites

On this website, you may encounter links to third-party applications and websites. Please note these are not affiliates and are not under the company's control, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any company or service on their website before providing any personal data. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend our policy at any time. We will provide notice of any changes on the website and through other appropriate channels. The updated version of the privacy policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your Personal Data Rights

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete or restrict the scope and nature of our processing.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and we will provide it in electronic format. If you request additional copies of the personal data we are processing, beyond the copy already provided to you, a reasonable fee may be charged.

Rights granted by law and under the privacy policy must not infringe the rights of others. The company reserves the right to refuse or limit access to personal data where such access would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether from omissions or inaccuracies, may be corrected by you or the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances. 1) If your personal data has been processed without your consent or outside legal boundaries. 2) If you request that it be removed and the Company has no legal obligation to retain that data. 3) If you no longer consent to any processing by us, even where lawful and within our or a third-party provider’s legitimate interests. 4) If we are required by law to delete your data.

The right to deletion may be overridden by legal obligations under EU or Member State law. Likewise, it may not apply where data is required for the establishment, exercise, or defence of legal claims

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data in situations where you believe it contains inaccuracies.

When you request that the use of your personal data be restricted, it will be deleted except under the following conditions: 1) Where applicable law in the European Union or any Member State prevents this. 2) With your consent, where it is necessary to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and it is processed by automated systems.

You have the right to request the transfer of any and all personal data to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data deleted. However, it cannot be exercised where doing so would infringe upon the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing of your data and request that it cease. This right does not apply where there is a compelling legal basis to continue processing, including to defend against or exercise legal claims. In such circumstances, we may lawfully continue processing your personal data.

You may object at any time to the processing of your personal data for any direct marketing activities.

Right to Decline or Withdraw Consent

Where possible, you may withdraw your consent to our processing of your personal data at any time, with immediate effect. This will not apply retroactively to any processing carried out before your withdrawal of consent.

If you are dissatisfied for any reason, you may lodge a complaint with the relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may file a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your personal data rights may be limited by European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

We will provide the requested information electronically at no charge, unless doing so would contravene applicable law or the provisions of Section 13. We may charge a reasonable fee or refuse requests that are manifestly unfounded, excessive, or repetitive.

We reserve the right to request further proof of identity if there is any reasonable doubt regarding the person submitting a personal data request, to safeguard data protection and security.